Chat Widget Preview
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Type your message...Live Chat Setup
Add live chat to your store so customers get fast answers and you close more sales.
Expert setupDone right the first timeLive in 24 hoursTypically 1 business daySatisfaction guarantee100% satisfaction
What’s included
We set up and configure live chat so your store is ready to talk with customers.
- ✓Chat widget installation
- ✓Widget placement & configuration
- ✓Welcome message setup
- ✓Support email routing basics
- ✓Availability & status setup
- ✓Testing to ensure it works
Welcome Message Setup
Chat Availability
Chat statusOnline
Show when
Mon - Fri 9:00 AM - 6:00 PM
Sat - Sun 10:00 AM - 4:00 PM
Timezone
(UTC-05:00) Eastern Time
Support Routing Basics
Route conversations to
Fallback (offline messages)Store an offline message and email it toChat Transcript Preview
May 14, 2024 10:32 AM CustomerHi, do you offer gift wrapping?
May 14, 2024 10:33 AM AgentYes! We offer gift wrapping for all orders. You can select it at checkout.
May 14, 2024 10:34 AM CustomerPerfect, thank you!
Deliverables
You’ll receive a detailed setup report with:
Chat widget installation confirmationConfiguration & settings summaryWelcome message & replies usedAvailability & status detailsSupport routing informationTesting results & next stepsWho it’s for
This package is ideal for:
Stores that want to support customers in real timeBusinesses looking to increase conversionsTeams that need simple chat setup done fastStores adding chat for the first timeMerchants using popular chat platformsOur simple process
We make it easy and fast.
1PurchaseComplete your purchase securely online.2Share your detailsSend us access to your store and chat platform.3We set it upWe install, configure, and test everything.4Review & launchGet your report and go live with confidence.
Frequently Asked Questions
What chat platforms do you support?
We support popular chat tools including Shopify Inbox, Tidio, Gorgias, Crisp, Intercom, and platform-native widgets.
Will I receive a setup report?
Yes. You receive a concise summary of the configuration, routing, availability, and test results.
Will the chat work on mobile devices?
Yes. We test the widget on common desktop and mobile viewport sizes.
What if I need help after setup?
Clarification and basic handover support are included. Ongoing management can be quoted separately.
Can you customize the chat widget design?
We match the available widget colors, placement, greeting, and basic style settings to your store.
How do offline messages work?
Offline messages are routed to your chosen support email so your team can reply later.
Ready to add live chat to your store?
Get chat setup done by experts and start conversing with customers.
